ECN NBN plans do not include the activation or monthly rental of an associated Voice Service.
All pricing is quoted Inc GST.
ECN PowerNET NBN delivers performance internet using the NBN (National Broadband Network). In areas where NBN is not yet available ECN can offer ADSL based products. Please contact ECN Sales Team to confirm if your location can access the NBN Network.
NBN speeds are best effort speeds, speeds achieved on your connection can be dependent on a number of things, including but no limited to:
- Network configuration
- Line quality & distance from the telephone exchange
- Cabling within your premises premises
- Network interference
- Network traffic
- Hardware used at site
ECN reserve the right to shape a service if it exceeds its monthly data allowance. Prior to your service being shaped, ECN will contact you and advise you of your excess usage. If you continue to exceed your monthly data allowance, excess data will be charged at $0.08 per Mbps.
1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota is forfeited at the end each month.
ECN NBN Activation costs are as follows:
- Setup on 12 Month Contract, $50.00
- Setup on Month-to-Month Contract, $150.00
- Relocation on a new 12 Month Contract, $150.00
- Relocation on a new Month-to-Month Contract, $199.00
Early Termination Fee:
- Early termination fee, $110.00
How long does NBN Take to connect?
ADSL connection times can vary but as a rough guide we allow 2-4 weeks. This can be longer if there has been bad weather or if the NBN rollout has not been completed in your area.
Does ECN offer Fibre to the Premise (FTTP), Fibre to the Basement (FTTB) and Fibre to the Node (FTTN)?
Yes, ECN can supply all three methods of NBN connections. If you have more questions about these NBN delivery methods, please check our blog (blog.ecn.net.au).
Can I upgrade my data plan?
Data plans can be changed at any time without penalty.
What happens if I need to cancel or relocate before the end of my contract term?
If you cancel or relocate your service with contract term you will have to pay and Early Termination Fee of $150.00.