nbnTM Frequently Asked Questions

  • Can I use both a landline and an nbnTM service?

  • Can I keep my home phone service on the nbnTM?

  • Can I keep my phone number if I switch to the nbnTM?

  • What if I have Medical/security alarms set up?

  • How long will it take for nbnTM installation to be completed? Will there be downtime?

  • Do I need new equipment to move to the nbnTM?

  • When will my nbnTM service be at its fastest?

  • What nbnTM plans does ECN offer?