Remote Hands from ECN

Our technicians onsite in Toowong or our partner technicians at any of our Next DC facilities can carry out work in your rack.

If the work you wish to be carrier out is not listed below please contact ECN on 1300 790 111 for confirmation that work can be undertaken by our technicians.  Remote hands is for equipment handling only.  ECN technicians cannot log into systems or perform equipment troubleshooting.  ECN technicians will complete the tasks within an agreed statement of work. All work will be undertaken with due care, however at all times the work is at the sole risk of the customer.  The customer must be available on the phone during the designated work period.

What can we do for you?

Reduced Operating Costs

  • Patching
  • Power cycle equipment
  • Tape or disk swaps
  • Mounting of equipment
  • Visual confirmation of setup
Work Type Hourly Rate ex GST
Remote Hands Services booked 2 business days in advance – Business Hours $180.00
Remote Hands Services booked 2 business days in advance – After Hours 225.00
Ad Hoc Remote Hands Services – Business Hours $225.00
Ad Hoc Remote Hands Services – After Hours $315.00

Work will be charged in increments of 20 minutes