Our service to clients

ECN provides service control functions through the myECN management portal.

Each ECN customer has full myECN Portal access to manage their services.  If you don't currently have a webHQ login, please visit myECN Portal for access.

Customer Resources Library:

* ECN Technical Support Details

* ECN Standard Billing information

* ECN Mobile Coverage Information

* Appointment or change of austhorised parties

* ECN Complaints Handling and Escalation Proceedures

* ECN Financial hardship assistance information

* Overview of ECN key partnerships

* Security Tools Information to assist in safe Internet access

* ECN service usage information

* ECN Hardware Warranty Information

* ECN Spend Management Information

For further details please contact ECN on 1300 790 111 or use our contact form